Jet2.com responds to Sep-2026 UK NATS system failure
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Background ✨
British Airways cancelled nearly 550 flights affecting more than 85,000 customers from the 08-Sep-2026 NATS flight-planning failure, before operating nearly 80% of its schedule on 09-Sep-2026 after rebuilding its programme overnight1. Ryanair said the same outage delayed more than 65,000 passengers and cancelled more than 50 flights, with Ryanair Group CEO Michael O'Leary calling for NATS CEO Martin Rolfe's resignation or dismissal2. Airlines UK CEO Tim Alderslade said it was the "third major system failure in three years" and argued the Civil Aviation Bill could address accountability and cost allocation3. The UK CAA said NATS would submit a technical report and it would conduct an independent review, while also indicating the disruption was likely "extraordinary circumstances" limiting compensation eligibility4.