IATA launches 10 year roadmap to modernise baggage operations
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Background ✨
Recent IATA events, such as its May-2025 Ground Handling Conference, have emphasised modernising operations, adopting real time baggage tracking, transitioning to modern messaging standards, and introducing electronic bag tags to enhance performance and customer satisfaction in baggage operations1. IATA has also reported strong consensus across the industry on leveraging data, digital identity, and integrated technology to improve efficiency, reduce costs and combat fraud2.