HK Express expects Navitaire cutover to boost ancillary revenue to 17%-20%
HK Express GM marketing Charles Johnson said (13-Oct-2014) the airline's cutover from TravelSky to Navitaire will enable it to undertake significant ancillary revenue development. Ancillary revenue is expected to account for only 10% of total revenue by the end of 2014, with the figure to rise to 17%-20% by the end of 2015 due to Navitaire's ease of developing ancillary revenue products. Baggage and seat selection account for the bulk of ancillary revenue. Mr Johnson would like food and beverage sales to be stronger, and improvements could come with pre-booking of meals.