20-May-2024 2:46 PM

Frontier Airlines introduces 'The New Frontier' with changes to pricing and customer service

Frontier Airlines introduced (17-May-2024) changes to its product and customer service offerings, under 'The New Frontier' product. Details include:

  • Upfront pricing and options: New economy, premium and business options include benefits such as no change fees, baggage allowance and seat assignments;
  • No change fees: Zero change or cancellation fees for economy, premium and business customers;
  • Expanded customer benefits and support: Includes the extension of flight credit expiration to 12 months and enhanced live phone support;
  • 'For less' price guarantee: Customers who find a lower price elsewhere can receive 2500 FRONTIER Miles. [more - original PR]

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