Frontier Airlines introduces 'The New Frontier' with changes to pricing and customer service

Frontier Airlines introduced (17-May-2024) changes to its product and customer service offerings, under 'The New Frontier' product. Details include:

• Upfront pricing and options: New economy, premium and business options include benefits such as no change fees, baggage allowance and seat assignments;
• No change fees: Zero change or cancellation fees for economy, premium and business customers;
• Expanded customer benefits and support: Includes the extension of flight credit expiration to 12 months and enhanced live phone support;
• 'For less' price guarantee: Customers who find a lower price elsewhere can receive 2500 FRONTIER Miles. [more - original PR]