Cebu Pacific launched (01-Dec-2009) new passenger name change and travel fund products for its passengers. The name change option allows passengers to transfer their tickets to another passenger for a fee. Meanwhile, the travel fund allows passengers to use the value of changed flights within 90 days from the date the fund is created, or to transfer the booking to another passenger, eliminating the waiting time for refunds. The carrier has also launched a new booking and cancellation policy, covering ticket changes and involuntary flight disruptions. [more] Changing passenger names has generally not been permitted by airlines for both commercial and security reasons, but this does offer another source of ancillary revenue.
1-Dec-2009 4:06 PM