Cebu Pacific launched (01-Dec-2009) new passenger name change and travel fund products for its passengers. The name change option allows passengers to transfer their tickets to another passenger for a fee. Meanwhile, the travel fund allows passengers to use the value of changed flights within 90 days from the date the fund is created, or to transfer the booking to another passenger, eliminating the waiting time for refunds. The carrier has also launched a new booking and cancellation policy, covering ticket changes and involuntary flight disruptions. [more] Changing passenger names has generally not been permitted by airlines for both commercial and security reasons, but this does offer another source of ancillary revenue.
Cebu Pacific to allow passengers to transfer tickets to others
You may also be interested in the following articles...
Cebu Pacific Air reconsiders Melbourne under Tigerair Australia partnership as Sydney route improves
Cebu Pacific Air is again looking at expanding in the Australia market by launching flights to Melbourne. Efforts in recent months to improve Cebu Pacific’s performance in Sydney, which was launched in 2014, are bearing fruit and the airline is confident with Melbourne it can stimulate further demand in the Philippines-Australia market.
The LCC initially added Melbourne to its network plan in 2015 after the Philippines and Australia forged an extended air services agreement. But Cebu Pacific subsequently decided to shelve plans to launch Melbourne, and has instead been using additional A330 capacity to expand in its domestic and regional international market.
Melbourne is now back on the agenda and is the next priority – leapfrogging Honolulu – for Cebu Pacific’s long haul operation. A new partnership with Melbourne-based Tigerair Australia is a key driver in making Manila-Melbourne a viable route, along with the anticipated rapid growth in Australian visitor numbers to the Philippines.
Cebu Pacific Air to deploy additional A330s on regional routes, delaying long haul network expansion
Cebu Pacific Air has delayed plans to launch Honolulu and Melbourne or other new long haul routes. The Philippine LCC will instead use two recently acquired additional A330-300s on regional routes, enabling it to utilise slots better at its congested Manila hub.
Cebu Pacific is already using the equivalent of two of its six A330s on domestic and regional international routes. The decision to allocate another two widebody aircraft to short haul routes supplements a similar strategy to transition its narrowbody fleet to larger-gauge aircraft.
The group has 32 A321neos on order – to be delivered from 2017 and used to replace smaller A320s. Cebu Pacific is also now in the process of phasing out its A319 fleet and aims to shift some of its Manila-based ATR 72 turboprops to secondary bases.