British Airways (BA) stated (21-Sep-2011) it plans to invest GBP5 billion over the next five years on product and services improvements, raising and showcasing the airline's heritage, BA said. Product improvements will include new aircraft, new world traveller (economy) and world traveller plus (premium economy) cabins, a new first class, “significant improvements at Gatwick” and new lounges around the airline's network, BA said. Improvements to on-board catering and technologies will also be made. [more - original PR]
BA to invest GBP5bn on product improvements
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