Update to Tickets Held in Credit

Air New Zealand advises that as part of its COVID-19 Flexibility Policy, it is extending the rebooking date of all COVID-19 related credits from 31 March 2021 to 30 June 2021.

All new flights using these credits must be booked by 30 June 2021 at the latest.

Tickets issued on Air New Zealand ticket stock (086) held in credit and covered by the COVID-19 Flexibility Policy:

• can be held in credit and rebooked by 30 June 2021.
• must complete travel within 12 months from date of rebooking.

A final process and conditions of this credit is being finalised and will be released in due course.

Please continue to refer to airnzagent.com.au for the most up to date Covid-19 flexibility policy outlining options for your customers.

Air New Zealand thanks you for your patience and continued support