Loading

Update: Allegiant Operational Delays

Direct News Source

20-Sep-2013 Update: Allegiant Operational Delays

Next Update From Allegiant Will Be At 3 P.m. Pacific Friday, September 20, 2013

Media Call-in Number (877) 703 6110 Participant Passcode 68538866

Please Send Questions To Mediarelations@allegiantair.com

To Review The Digital Archive Of The 10 A.m. Press Update Dial 1-800-475-6701, When Prompted Dial 303818 And #

Allegiant (NASDAQ: ALGT) announced it has discovered a compliance issue which will require immediate inspection and overhaul of many emergency exit slides in its MD80 fleet. The Company has already begun the inspections and expects to complete the process by the end of September. MD80 aircraft will be placed back in service as soon as possible. Allegiant has verified a number of slides are compliant and has returned 18 aircraft into service, leaving as many as 32 MD80s out of service, causing Allegiant to delay, reschedule or cancel a number of flights over the next several days.

During a thorough incident review earlier this week, Allegiant maintenance became aware of a discrepancy in its slide maintenance schedule. In 2007, the original manufacturer recommendation for slide maintenance schedule changed from once every three years to once a year for slides older than 15 years. Allegiant discovered that many of the slides had not been inspected within the last year and did not comply with this recommendation. This prompted Allegiant to proactively remove aircraft from service until all slides could be brought into compliance. To inspect and overhaul the slides, the slides must be removed and sent to a regulated inspection and maintenance facility.

"We apologize for the disruption to our passengers and ask that they please remain patient as we work to correct the issue, reschedule affected flights and accommodate any passengers impacted," said Andrew Levy, Allegiant Travel Company President. "Allegiant is committed, above all else, to the safety of our passengers and crew, and we are dedicated to working around-the-clock to ensure that all of our fleet meets the highest standards."

At this time, it is unknown how long the disruption in flight schedule will last. Allegiant has activated additional call center staff, and Allegiant will be contacting affected travelers directly. Customers may also sign up for flight alerts for individual flights at https://www2.allegiantair.com/flight-status or call 702-505-8888.

As of this update, 18 of 121 scheduled flights will not be completed today. Sixteen of those flights will operate Sept. 21, and two flights between Oakland, Ca . and Reno, Nv. will be cancelled. Approximately 20 additional flights will be significantly delayed.

Allegiant teams are working to accommodate all affected passengers and will offer the following compensation:

  • Flights delayed less than four hours: $100 voucher for future travel

  • Flights delayed 4-6 hours: $150 off voucher for future travel

  • Flights delayed 6 or more hours: $200 voucher for future travel

  • Reschedule flights: Full refund and $200 voucher for future travel

For passengers delayed overnight, hotel accommodations and meals will be provided. For travel and compensation questions, please call Allegiant Customer Care at 702-505-8888

At this time, the following flights will be affected:

Flight Reschedules

FLIGHT# ROUTE
1200-1 BLI-OAK
1203-1 OAK-BLI
1210-1 BLI-PSP
1211-1 PSP-BLI
1404-1 LAS-ICT
1405-1 ICT-LAS
1430-1 LAS-RNO
1431-1 RNO-LAS
1502-1 LAS-SMX
1503-1 SMX-LAS
1560-1 LAS-MSO
1561-1 MSO-LAS
1646-1 SFB-TRI
1647-1 TRI-SFB
1678-1 SFB-SGF
1679-1 SGF-SFB
1032-1 OAK-PVU
1033-1 PVU-OAK

Flight Delays

FLIGHT# ROUTE
472-1 LAS-SHV
473-1 SHV-LAS
436-1 LAS-PIA
437-1 PIA-LAS
438-1 LAS-XNA
439-1 XNA-LAS
220-1 BLI-LAS
516-1 LAS-FAT
517-1 FAT-LAS
142-1 IWA-ICT
624-1 SFB-ABE
625-1 ABE-SFB
642-1 SFB-AVL
643-1 AVL-PIE
810-1 PIE-AVL
811-1 AVL-PIE
456-1 LAS-FSD
457-1 FSD-LAS
528-1 LAS-SCK
529-1 SCK-LAS
526-1 LAS-SCK
527-1 SCK-LAS