Transavia announces three new lines from Paris-Orly

Paris, September 25, 2018
Transavia, a low-cost member of the Air France-KLM group, is making a positive assessment of its summer season with 14% more seats being offered. After announcing the launch of six new lines from Nantes and Lyon, the company today unveils 3 new destinations served from Paris-Orly, strengthening its position as the first low-cost airline from Orly airport. Nicolas Hénin, Deputy General Manager of Transavia, will also benefit from his presence at the IFTM Top Resa show to reaffirm the company's commitment to digitizing customer service.
Constant growth, and a positive outlook for the summer of 2019
After having launched 11 new routes and reinforced 28 lines during the summer of 2018 ** - increasing its seat offer by 14% - Transavia now confirms positive results with a load factor up by 1.5% compared to the same period of the previous year.

Transavia France's outlook for next year is also positive: the company expects a growth of 17% in seat offer per kilometer (ASK) for the summer of 2019 . It is also preparing the opening of 9 new lines, and will offer a total of 12% additional seats for sale. The growth of the offer will be supported by five new aircraft that will be based in Paris and Nantes.
9 new destinations, including 3 from Paris-Orly
In this new year 2018, Transavia is continuing to develop and strengthen its network by announcing the opening of five new lines from Nantes and one from Lyon.

Today, the first low-cost airline from Paris-Orly airport launches 3 new lines from this base, marketed today:

Orly - Brindisi , 2 flights a week every Wednesday and Sunday, from 39 € TTC one way.
Orly - Port-Mahon , 2 flights a week every Wednesday and Sunday, from 39 € TTC one way.
Orly - Nador , 2 flights a week every Monday and Friday, from 59 € TTC one way.
This is accompanied by 16 reinforcements of lines on Paris-Orly:
5 more frequencies for Marrakech
2 extra frequencies for Faro, Alicante and Naples
1 more frequency for Malaga, Seville, Oujda, Lisbon and Dubrovnik
From Paris-Orly there will be 52 destinations in 19 different countries.
Digital at the heart of the customer experience
Defending a "Make low-cost feel good" positioning, Transavia is committed to guaranteeing travelers an innovative and quality customer experience, driven by digital technology . Thus, the company has developed its customer service on Whatsapp to facilitate the customer journey and improve responsiveness to requests.
During a round table on Customer service in the digital era at IFTM Top Résa , Nicolas Hénin will share his experience with this new way of managing customer service:"The implementation of a customer service on Whatsapp is a real success since today 50% of the contacts that our customers have with the company on social networks are done on Whatsapp. This also illustrates our positioning, which combines low prices and high quality of service, " explains Nicolas Hénin, Transavia France's Deputy Sales and Marketing Director General.

Also, with the aim of implementing innovative solutions for its customers and employees alike, and in order to reduce its environmental footprint, Transavia has been partnering with start-ups since 2013. Today, Transavia collaborates with 10 start-ups , which contribute to the development of the company.

About Transavia
Transavia, the low-cost airline of the Air France-KLM group, operates more than 119 airlines from France (Orly, Nantes and Lyon) and the Netherlands (Amsterdam, Rotterdam, Eindhoven and Groningen) bound for Europe. Europe and the Mediterranean Basin. With more than 14.8 million passengers carried in 2018, Transavia is today the first low-cost airline from Orly and the second from Paris (Beauvais, Roissy, Orly). In order to satisfy its customers more and more, Transavia places at the heart of its commitments the quality of its services and the proximity of its crews. A bias that earned him being voted Europe's best low-cost airline for the second consecutive year in 2017 by the Flight-Report website, and awarded the Best Brand 2018 label by Capital magazine,
* From January to August 2018
** From April to August 2018