Swea chatbot launched at Swedavia’s airports

It will soon be Christmas, one of the most hectic travel periods at Swedavia. To make things easier for all travellers before their journey and at the airport, Swedavia is now launching the AI-based chatbot Swea, the first to make an appearance at any Nordic airport. Swea is accessed via the airport's website, Facebook, Messenger and is available around the clock to answer questions about your flight, baggage arrival time, current waiting times at the security checkpoint and the range of goods and services available at the airport. It is easy to sign up for your flight so that updates are sent to you automatically.