More passengers at Air Serbia Premium Lounge

With the aim of enhancing passengers' travel experience, Air Serbia entered into a partnership with Collinson, the company behind world famous travel programs at airports all over the world - Priority Pass, LoungeKey and Lounge Pass. Thanks to their partnership, members of these programmes will be able to access the Premium Lounge of the Serbian national airline in Belgrade as of 12 April.

"Creating an outstanding experience for passengers is a priority for us, which is why establishing cooperation with a leader in providing services in this field represents a special satisfaction for us. Thanks to the high quality of service and the comfort it offers, our Premium Lounge quickly became very popular among passengers. We believe that a greater number of passengers and an expanded offer will contribute to even better positioning on the global map of premium lounges," said Jiri Marek, General Manager, Commercial and Strategy, Air Serbia.

Air Serbia's Premium Lounge represents the first airline-specific lounge for passengers in Serbia. Since its opening in September 2015, it has been visited by 125,500 passengers. As of November 2016, the lounge has been open for passengers of other airlines taking off from the strip of the Belgrade Airport as well, and as of May 2017, entry to the Premium Lounge is offered as a part of ancillary services of Air Serbia.

Commenting on the news, Andy Besant, Director of Travel Experiences at Collinson, the operator of Priority Pass said, "The addition of Air Serbia's Premium Lounge is a welcome addition to the programme, as we continue to grow our network of lounges to ensure our Members have access to quality lounges globally. As testing and vaccines enable travel restarting, airport lounges can provide a socially distanced space in which travellers can comfortably relax as they return to the pleasures of travel."

The luxurious Air Serbia Premium Lounge can host up to 80 passengers and offers quality restaurant services with an extraordinary selection of food and drink, spacious bathrooms with shower cabins and numerous benefits aimed at contemporary business travellers, such as wireless internet and USB ports for charging devices. The Lounge is open every day from 5 AM to 6 PM and is located in the transit zone between gates A4 and A5 at Terminal 2 of Belgrade Nikola Tesla Airport. In accordance with the current circumstances, the Premium Lounge's opening hours and service have been adapted to the Government's hygienic and safety requirements.

Additionally, Air Serbia recently signed an agreement with Fly Dubai, which will offer the passengers of Fly Dubai and Emirates access to the Premium Lounge, and as of 1 April, this benefit is available to Qatar Airways passengers as well. With these new partnerships in mind, the Premium Lounge of the Serbian national airline will welcome far more passengers at Belgrade Nikola Tesla Airport. In addition to Air Serbia Business Class passengers, the lounge can also be accessed by users of Serbian national airline's corporate member cards, and as of October 2020, by passengers with the Economy Comfort Tariff, who travel from Belgrade on an Air Serbia flight.

Veći broj putnika u Premijum salonu Er Srbije

U cilju poboljšanja iskustva putnika, Er Srbija je sklopila partnerstvo sa kompanijom Collinson, vlasnikom svetski poznatih putničkih programa na aerodromima širom sveta - "Priority pass", "LoungeKey" i "Lounge pass". Zahvaljujući uspostavljenoj saradnji, članovima tih programa će od 12. aprila biti omogućen pristup Premijum salonu srpske nacionalne avio-kompanije u Beogradu.

"Kreiranje vrhunskog iskustva za putnike predstavlja naš prioritet, zbog čega nam ostvarena saradnja sa liderom u pružanju usluga u toj oblasti predstavlja posebno zadovoljstvo. Zahvaljujući visokom kvalitetu usluge i komforu koji pruža, naš Premijum salon je brzo postao veoma popularan među putnicima. Verujemo da će veći broj gostiju i proširena ponuda doprineti još boljoj pozicioniranosti na globalnoj mapi premijum salona," izjavio je Jirži Marek, direktor za komercijalu i strategiju Er Srbije.

Premijum salon Er Srbije predstavlja prvi namenski salon za putnike jedne avio-kompanije u Srbiji. Od otvaranja u septembru 2015. godine posetilo ga je 125.500 putnika. Salon je od novembra 2016. godine otvoren i za putnike drugih avio-kompanija koje poleću sa piste beogradskog aerodroma, a od maja 2017. boravak u Premijum salonu nudi se u okviru dodatnih usluga Er Srbije.

"Premijum salon Er Srbije je važan dodatak našem programu, jer nastojimo da širimo mrežu salona kako bismo našim članovima omogućili pristup kvalitetnim salonima širom sveta. S obzirom na to da testiranje i vakcine olakšavaju ponovno pokretanje putovanja, a saloni na aerodromima pružaju dovoljno prostora za socijalnu distancu, putnici se mogu udobno opustiti dok se vraćaju užicima putovanja," izjavio je Endi Besant, direktor za putnička iskustva u kompaniji Collinson, koji je zadužen za "Priority Pass".

Luksuzni Premijum salon Er Srbije prima 80 putnika i nudi kvalitetne restoranske usluge sa izvanrednom selekcijom hrane i pića, prostrana kupatila sa tuš kabinama i brojne pogodnosti namenjene savremenim poslovnim putnicima, kao što su bežični internet i USB priključci za napajanje uređaja. Salon je otvoren svakog dana od 5 do 18 časova i nalazi se u okviru tranzitne zone između izlaza A4 i A5 na Terminalu 2 Aerodroma Nikola Tesla Beograd. U skladu sa trenutnim okolnostima, radno vreme i usluga Premijum salona su prilagođeni higijensko-bezbednosnim zahtevima nadležnih tela.

Dodatno, Er Srbija je nedavno potpisala ugovor sa Flaj Dubaijem, koji putnicima avio-kompanija Flaj Dubai i Emirejts omogućava pristup Premijum salonu, a od 1. aprila je ta pogodnost dostupna i putnicima Katar ervejza. Imajući u vidu nove saradnje, očekuje se da će Premijum salon srpske nacionalne avio-kompanije koristiti daleko veći broj putnika Aerodroma Nikola Tesla Beograd. Pored putnika biznis klase Er Srbije, pristup salonu imaju i korisnici korporativnih članskih kartica srpske nacionalne avio-kompanije, a od oktobra 2020. godine i putnici Economy Comfort tarife, koji putuju iz Beograda letom Er Srbije.