Important Information (OLFTA30032019-01)

Talofa lava,

Customers are advised that we are finalising arrangements to lease a Boeing 737-800 Next Generation (replacement) aircraft, to operate our flights between Apia, Auckland, Sydney and Brisbane beyond 31st March.

Unfortunately our current lease upon which our flights have operated since November 2017 couldn't be extended, and with the worldwide grounding of the MAX 8 aircraft type, there is a huge shortage of narrow-body aircraft as airlines scramble to consolidate their schedules using their existing fleets and short-term leases from other operators.

We are working closely with civil aviation authorities to secure the required safety and regulatory approvals for the replacement 737-800NG aircraft. We anticipate these will come through towards the end of the first week of April.

Safety is of paramount importance and until the clearances have been obtained, we have unfortunately had to cancel some of our flights in the first week of April and re-route our customers on to other airlines to minimise any further disruption to their travel plans.

Our team is contacting affected customers, to inform them about alternative arrangements as we transition to operating with the replacement aircraft.

AFFECTED FLIGHTS

2nd April
OL731 APIA/AUCKLAND - Cancelled
OL732 AUCKLAND/APIA - Cancelled

3rd April
OL843 APIA/BRISBANE - Cancelled
OL844 BRISBANE/APIA - Cancelled

4th April
OL731 APIA/AUCKLAND - Cancelled
OL732 AUCKLAND/APIA - Cancelled

OL855 APIA/SYDNEY - Cancelled
OL856 SYDNEY/APIA - Cancelled

We apologise for the inconvenience caused and for assistance and further information, customers may contact our team on the following numbers:

NEW ZEALAND 0800 359 726 (Working hours) and +64 275 959 702 (After-hours)
AUSTRALIA 1800 359 726 (Working hours) and +64 275 959 702 (After-hours)
SAMOA 22172 (Working hours) and 777 3716 (After-hours)

Faafetai lava.