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Bali Flights Update as at 9.25am AEST, 27 November 2017

Direct News Source

27-Nov-2017 Virgin Australia is closely monitoring activity at Mt Agung in Bali. The Agung Volcano Observatory's aviation colour code is currently red, indicating that further eruption is imminent or underway with significant emission of volcanic ash into the atmosphere likely.

Due to the significant volcanic ash and current weather conditions, Denpasar Airport is now closed and we have cancelled today's flights to and from Bali.

The safety of our guests and crew is our highest priority and our team of meteorologists continue to monitor the situation in consultation with the Volcanic Ash Advisory Centre.

Guests with changes to their flight schedule will be contacted directly by SMS and email.

Please continue to check the flight status page virg.in/vaflightstatus for the most up to date information about your Bali flight before proceeding to the airport.

We encourage guests booked via travel agents or third parties to ensure Virgin Australia has your mobile number, should we need to contact you in the event of any changes to your flight schedule.

Guests with travel insurance are encouraged to check with their insurer about their individual circumstances.

We sincerely apologise for the inconvenience caused by these flight changes however we will always put safety first. We continue to closely monitor the situation in Bali and will provide further updates as they become available.

For further information on why it's not safe to fly in the vicinity of an erupting volcano and our safety processes, please see our blog here.