Air New Zealand unmasks the smile onboard

We wish to advise that face coverings will no longer be required on any Air New Zealand-operated flights from 11.59pm NZT tonight, 12 September, following the New Zealand Government's announcement.

This will include all flights where a mandate does not exist. But will still be required on some international flights, depending on the individual jurisdiction the flight is arriving in.

Customers are welcome to wear their own face mask if they wish, and Air New Zealand will continue to make masks available.

In addition to the above, vaccination mandates for entry into New Zealand will be removed. International arrivals will continue to receive complimentary RATs at the airport, and travellers are encouraged to test on days 0/1 and 5/6.

For updated information on any country a customer is travelling to or from, please refer to the destination Government website or the IATA website (powered by Timatic).

Amendments to year-round fares from Australia to New Zealand

The following amendments will apply to our year-round fares from Australia to New Zealand, for sales effective from 13 September 2022.

Year-round Economy, Premium Economy, and Business Premier™ fares to New Zealand have been increased, except for fares ex Perth
Amendments to current 'Q' surcharges for travel between December and January
Amendments to the current 'Q" surcharge travel period in April
All other conditions remain unchanged

All existing bookings must be ticketed within the existing ticketing time limit. Any new bookings made on/after 13 September 2022 must be ticketed using the new year-round fares and applicable Q surcharges.

Your GDS will be updated on 13 September 2022.

Group Bookings

All new group bookings made on/after 13 September 2022 will be subject to the new long-term fares and applicable Q surcharge.

Group bookings quoted before 13 September 2022 are exempt from the fare increase if:

The booking is confirmed, and PNR created before 5pm, 12 September 2022
Ticketed or full payment is received
A deposit is on file

The year-round fare increase will apply to:

Group bookings that have been quoted but not yet booked. These will need to be requoted using the new fares from 13 September 2022
Groups that have been cancelled due to a missed time limit

Please note that any changes made to group bookings on/after 13 September 2022 will be subject to the new long terms fares.

For any enquiries, please contact Air New Zealand's Group Sales team.