Air New Zealand brings back Covid Flexibility Policy to help customers
Air New Zealand brings back Covid Flexibility Policy to help customersIn response to increasing levels of illness in the community, Air New Zealand is reintroducing its Covid Flexibility Policy until 31 July, offering customers the flexibility of opting into credit if they are no longer able to travel.The airline is hearing from a large number of customers who are falling sick with Covid or other winter illnesses and can no longer travel. It's also seeing higher-than-usual employee sickness leading to flight cancellations.
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