AIR FRANCE AUTHORIZES RE-BOOKING AND CANCELLATION AT NO EXTRA COST THROUGHOUT ITS NETWORK FOR FLIGHT
Since the outbreak of the COVID-19 virus, we have been doing everything possible to assist our customers and allow them to postpone or cancel trips planned to/from areas with a risk of exposure.
We are now going further and extending these measures to our entire network, for reservations to come and bookings already made. You can thus book your next trip with minimum stress, with the guarantee of being able to modify your booking at no extra cost if you so wish.
If you have an Air France ticket, issued on or before 31 March, 2020, and valid for a flight scheduled between 3 March and 31 May, 2020, regardless of the destination, you can postpone your trip at no extra cost onto a later flight to the same destination until 31 may, 2020 included, in the same booking class.
Save time by changing your booking directly online, in the "Your reservations" section of the website or in the mobile app. You can also contact your travel agent.
You may also choose to postpone your departure after 31 May 2020, change your destination or cancel your trip via your travel agent. In these cases, we will provide you with a voucher that will be valid for 1 year and can be used on AIR FRANCE, KLM flights. This voucher will be non-refundable.