30 June – Latest COVID-19 Update
Thank you for the trust you place in us to fly Royal Brunei Airlines. These are unprecedented times in the travel industry and we ask you check government travel advice of your origin, departure, transit and home nation before travelling.
Please be assured that our teams are working closely with all stakeholders. We'll do everything we can to help support our guests at this time.
With the ongoing impact of coronavirus (COVID-19) globally and numerous travel restrictions from various Governments, demand for air travel across the world has declined significantly. Royal Brunei will therefore operate a revised and substantially reduced flying program across June, July and August.
A new temporary flying program will operate until 11:59pm on 31 August 2020, directly connecting Brunei to Kuala Lumpur, Singapore, Melbourne, Hong Kong, and Manila only. This retains vital connectivity for services, supplies and the small numbers of guests who must and are able to travel onto other destinations.
At the current time, transit through Singapore Changi Airport is not permitted although an application process is underway with the Civil Aviation Authority of Singapore (CAAS). For guests requiring travel to London (who hold relevant government approvals), the RB Singapore schedule in July and August has been timed to connect with Singapore Airlines, flight SQ322 every Thursday. For departure from the UK, SQ317 leaves every Monday connecting with RB on Tuesday. In the event that transit is permitted guests will be required to purchase the Singapore Airlines flight sector themselves as a separate booking.
The suspension of RB Link flights to Borneo destinations in partnership with Malindo Air will remain in place until 30 November 2020. The suspension will be reviewed regularly in line with demand for international air travel and government directives in place then.
Guests on affected flights will be contacted by our RB Customer Service Centre over the coming days for alternative flight arrangements. We're currently experiencing extremely high call volumes, please refrain from calling unless you're travelling in the next 72 hours so we can help those needing urgent rebooking. Guests may submit a Request Form for us to process your requests.
All other flights not shown below are not operating during June, July and August 2020.
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