Loading

The Modern Retailing Era

Travelport, Global Vice President & Global Head of Airline Partners, Damian Hickey
 
Damian Hickey outlines some of the challenges the aviation industry has faced regarding travel retail and why it is currently behind other world leading industries in this field. Furthermore, Hickey highlights retailing is not only your service rather the experience you provide to create emotion with your service.

Want More News Like This?

CAPA Membership provides access to all news and analysis on the site, along with access to many areas of our comprehensive databases and toolsets.
Find Out More