The Digital LCC: Transforming Airlines Through Technology. Personalising The Service – Key To Tackling Declining Seat Yields

Real yields are undergoing inexorable declines as air travel has become commoditised. Airlines have counted this trend by unbundling and offering an array of ancillary services, which can account for 30-40% of revenue, but the question remains, how do airlines unlock new revenue streams? 

Personalisation is not so prone to commoditisation; how do airlines get it right?

Primer: Amazon Web Services, Head, Worldwide Business Development - Travel, Massimo Morin

Moderator: APEX, Chief Executive Officer, Joe Leader

Panel:

• Amazon Web Services, Head, Worldwide Business Development - Travel, Massimo Morin
• Bluebox Aviation Systems, Chief Executive Officer, Kevin Clark
• Farelogix, Director, Asia Pacific, Mark McDonald
• Volantio, Chief Executive Officer, Azim Barodawala