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Recorded at CAPA Airline Leader Summit, 16-17 Mar 2023

Thai Airways, Advisor To The CEO, Otto Gergye, at the CAPA Airline Leader Summit 2023

Thai Airways, Advisor To The CEO, Otto Gergye, spoke to CAPA TV at the CAPA Airline Leader Summit 2023 in Budapest, Hungary in Mar-2023 about latest industry trends and company developments. 

CAPA Events are hosted in key markets around the world and attract the highest calibre of thought leaders and decision makers in the aviation and travel industry. Delegates are provided with unprecedented access to the latest data, insights and trends from our global team, in addition to valuable networking opportunities with executives across all sectors of the aviation and travel industry. Review CAPA’s full events calendar here.   

Transcript

Otto Gergye:It's always a challenge for aviation. It always has been. Of course, the challenge in the last couple of years has been, you know, something that we've never seen before. But as with all the other challenges that we've had, we're back. You know, the industry is back, and Asia may have been a bit slower with the recovery. That's from the approach that was taken by the region. And at the same time, we also see it recovering even faster than others. So the resilience is very, very strong. And I see more optimism in Asia than I would maybe in some of the other big markets. Well, we're doing our best to put back capacity as fast as possible. But of course, we face constraints like everybody else with around staffing around the world. So that's starting to be a challenge in Asia as well, especially with the prompt recovery that we've been seeing. So, you know, that's probably the biggest challenge, and we're trying as fast as we can like everybody else. But as we've heard over the past 2 days here, it's going to be difficult to have that smoothness and seamlessness that we had enjoyed before the pandemic. You know, as a consumer, summa of air tickets. I just want to see the basic things work very, very well because that's what impacts people the most. So being able to do what they need done, and maybe we as an industry need to focus on what is important, get the basics right, and not be so caught up in aspirational things that tend not to materialize. So as I was saying yesterday, if we look back what we were saying 10 years ago, 12 years ago, you know, I think if we look back in 5 years, we'd be smiling at what we're saying today. Yet we still have the same underlying problems from a customer perspective as an industry that haven't been resolved. Thank you.

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