Recorded at CAPA Australia Pacific Aviation Summit, 2 Sep 2020

Recovery Trends in Travel. Is now the time to rewrite the rule book?

During this keynote address, Damian Hickey shares Travelport’s study findings that the majority of people are ready to consider domestic and international travel, but only if these 10 measures are in place.

  • Ten separate safety measures, including fully flexible or refundable tickets, deemed critical by travellers
  • Communication of all measures, collectively, is key to regaining confidence
  • Travellers are more likely today to book through a travel agent than before the COVID-19 crisis

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