Recorded at CAPA Asia Aviation Summit 2016, 15-16 Nov 2016

Powering Business Advantage For Airlines: Is Big Data A Panacea?

As the Asia travel market enters maturity and growth rates ease differentiation between airlines (and their hubs) comes into sharper focus. Travellers in Asia also have expectations of a high quality experience. Airlines meanwhile sit on vast quantities of potentially valuable customer data, but developing the analytics to improve decision-making capabilities is the big challenge. Personalisation of messaging and collaborating with the right partners is vital. We navigate the opportunities and risks ahead in this session.
Moderator: CAPA - Centre for Aviation, Managing Director, Stephen Pearse
Panel Members:
  • Adara, VP Sales, Asia, Jonathan Hardy
  • Amadeus, Global Head of Sales & Commercial Travel Intelligence, Didier Mamma
  • HK Express, CEO, Andrew Cowen
  • Sabre, Head of Sales & Business Development, Asia Pacific, John Chapman
  • SITA, President, Asia Pacific, Ilya Gutlin

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