Recorded at CAPA Airline Leader Summit Americas, 3-4 Apr 2025
How SAS Transformed Customer Experience with a New Ancillary Approach
CAPA offers its 'Tech Rundown' sessions, comprising short, focused presentations or discussions on an aspect of aviation technology or a particular technology product or service offering. The intent of these are for high-level leaders to highlight major changes or trends in technology, how business realities for aviation-focused companies are shifting and then how a product/service helps. These provide an opportunity to highlight a product/service while placing it in the wider context of major trends in aviation technology trends and developments to inform the CAPA audience.