Recorded at CAPA Americas Aviation Summit, 18-19 Mar 2019

Expedia: Investments In Chatbots And AI Are Key For Connecting With Millennials

Expedia VP Transport Partner Services Julie Kyse talks about the importance of using new technologies to meet the expectations of Millennials and the positive feedback Expedia is receiving from airline partners on new data report showing how painters are performing in Expedia sites. She also discusses branded fares and ensuring customers make informed choices about products they are purchasing.

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