Delta Air Lines, Vive President, APAC, Jeff Moomaw at the CAPA Australia Pacific Aviation Summit 2024

Transcript

Jeff Moomaw:Over the last several years, Delta's made a lot of investment in Los Angeles. For one, we've invested in our capacity, so we've become the leading airline in the Los Angeles market during that point in time. We've also invested a lot in the terminal. Terminal 3 just opened recently. It's a beautiful facility, and it also is home to one of our top Sky Clubs in the entire North America system. And in Q4 this year, we're also looking forward to opening our second Delta One Premium Lounge in that facility. It really makes for a great experience for customers connecting. The amount of expansion that we've done in LA allows us on our new frequency between Brisbane and Los Angeles to connect to 40 markets across the United States, which is a great amount of demand that gets to be covered by having this. Our departure from Los Angeles is an evening departure. It allows all that connectivity to come into Los Angeles and then hit the overnight flight into Brisbane. So it really helps to capture that demand set. And we're very excited about what's happening in Brisbane with all the investment in the international terminal, customers going from Brisbane to Los Angeles, are going to have an incredibly premium experience. And one of the things that differentiates Delta in this market is that 80 of our 300 seats on our A350-900 are premium seats, right? 48 of those are premium economy, 32 are Delta One business class. And it's going to have a really great offering for customers who don't really have that level of premium product in today's markets. The other thing that makes LA unique is that it is the number one O&D for Brisbane, and it's only 50% recovered versus pre-pandemic. So by us getting into this market, we think, we hope to fill that void, and we hope to be a big part of fueling the growth of Brisbane, which we know is going to be strong. Yeah, Auckland's well. It only launched a year ago, you know, and it also helps to complement our South Pacific network where we've got Sydney, Tahiti, Auckland, and soon to come Brisbane. We're bullish on the South Pacific. We see the demand there. We think it's going to be there for a long time to come, and we want to make sure that we're one of the airlines who can continuously serve those markets. A lot of airlines are interested in the Pacific for the same reason we are. We see that there's a lot of healthy demand out there. There's been a lot of capacity that's been added from the US airlines versus pre-pandemic. There's been a little bit less from the Australian airlines, and so net together, it's It's somewhat consistent, but we're there to win. You know, we think that there is an equal focus in this market between business customers and leisure customers. And in the US business market, Delta really leads. It's our, it's our passion. It's what we're really capable of. And we think we've got a right to win there, and we aim to. What are some of the biggest trends you're seeing in the industry?

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