Recorded at CAPA LCCs in North Asia Summit, 24-Jun-2019

Accessing The Future Traveller – What Drives The Future Traveller’s Decision Process?

The future traveller is being driven by the information age and has therefore forced airlines to constantly look for new and exciting ways to provide innovations in flight deck, cabin, airport and communication technologies. Setting themselves apart is key to success for any supplier, especially when the passenger’s decision making process becoming more and more focused on deliverables rather than just cost.

  • What is driving passenger behaviours?
  • What new and exciting ways exist for LCCs to communicate and market to new travellers?
  • How LCCs can help passengers stay connected while on board? 

There are a range of tools available to airlines which could influence traveller behaviours, including:

  • Distribution capabilities and passenger retailing;
  • In-flight connectivity solutions
  • Cabin interiors; and
  • Many more 

Moderator: CAPA – Centre for Aviation, Chief Analyst, Brendan Sobie


  • Air Black Box Company, Founder, Timothy O’Neil-Dunne
  • Eznis Airways, CEO, Tamir Tumurbaatar
  • Skyscanner, Commercial Director, Gavin Harris

Want More News Like This?

CAPA Membership provides access to all news and analysis on the site, along with access to many areas of our comprehensive databases and toolsets.
Find Out More