Amadeus - Local market needs drive evolution of Amadeus e-Travel management solution


Madrid (Amadeus) - Amadeus has announced that the latest enhancements to Amadeus e-Travel Management (Aergo) for corporations are now available.

Local market needs drive evolution of Amadeus e-Travel Management solution
• Customer and partner feedback rapidly incorporated in a wide range of enhancements
• Increased control for corporate travel managers leads to increased adoption rates
• Easier user-interface gives travellers superior booking experience

Amadeus, global technology partner to the travel and tourism Industry, has announced that the latest enhancements to Amadeus e-Travel Management (Aergo) for corporations are now available. Critical among these are the ones developed to answer individual market content needs. For example, it is now possible to benefit from Malmö Aviation ePass*, in addition to existing support for Air France Subscriber and SAS Travelpass cards**. In Spain, the business-critical Madrid-Barcelona Puente Aéreo air shuttles can now be purchased seamlessly along with hotel or car reservations. These developments complement existing functionalities such as direct access to local rail providers like SNCF, Deutsche Bahn, Swedish Rail and Eurostar.

Further control over travel policy and cost management is brought to the travel administrator. With more capacity to tailor what the traveller sees when making a booking, the corporate travel manager moves further towards the ultimate goal of corporate self-booking solutions – 100% adoption. For the traveller, improved presentation of onscreen data means a much smoother, more-informed and faster booking process. Further upgrades are planned for 2006 as Amadeus continues to deliver corporations' needs. Enhancements will include, for example, one way combinable fares that provide wider choice, more flexibility and increased cost savings.

Jérôme Destors, Director, e-Travel, the e-commerce division of Amadeus, commented: "These enhancements are clear evidence that our ongoing dialogue with corporate customers and TMC partners is speedily translated into action. At the same time we are also ensuring that Amadeus e-Travel Management (Aergo) is flexible and readily-tailored to specific market requirements. It is far from a 'one size fits all' solution."

"Not only does Amadeus continue to listen to our needs, but also acts to rapidly deliver them through new functionalities", says Pernille Hilke, Travel Manager Nordea Bank, a company that has deployed Amadeus e-Travel Management solution among its 7,000 users. "While providing my travellers a unique booking experience, the latest version of Amadeus e-Travel Management (Aergo) gives me more flexibility to tailor the content to what is relevant to them."

Some of the new benefits of the globally-enhanced functions include:

Better communication with travellers through targeted messaging
The travel manager can now configure targeted messages to employees travelling to specific destinations to inform them about particular security restrictions or administrative requirements, to promote local services or to explain corporate travel policies, without flooding all travellers with information messages.

Easier approval process
A new section on the approver's home page displays at a glance the most urgent trips needing approval. This functionality ensures approvers will immediately see when their approval is required, and reduces the number of steps to approve/reject trips.

Educate users about early purchase fare savings
Thanks to new advance purchase policy rules, travel managers can educate users about the benefits of fare savings through making reservations as far in advance as possible. Late bookers are requested to justify late reservation and force an approval process.

Maximise benefits of integrating with existing IT systems
More open interfaces with external systems allow corporations to leverage their IT infrastructure through benefits such as single sign-on, access through intranet portals, integration with internal workflow or expense management systems, and profile synchronisation with HR or agency user databases.

Get the cheapest, practical fare with Fare Search
Flights may be filtered from the fare search display according to either duration compared to the shortest possible itinerary, or a maximum number of connections, in order to avoid travellers losing time in comparing itineraries which may be too complex or irrelevant. Travellers can also request to see direct trips only when comparing flights and train trips.

Amadeus is a CAPA Member. For more information on the Centre for Asia Pacific Aviation's membership service, please click the icon below.




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