Jetstar has dismissed concerns from Virgin Australia about it’s policy to charge AUD10 for using a check-in desk at airports (The Australian, 24-May-2011). Virgin stated the policy discriminates against people who may require face-to-face or special assistance, saying that “if airlines do not allow people to access their ticket and travel independently then it is hard to see how they can justify charging AUD10 for passengers that need assistance." Jetstar stated it would not impose any fees on customers requiring special assistance during the check-in process.
Jetstar calms check-in fee fears
You may also be interested in the following articles...
South Pacific aviation markets will be defined by China’s expansion
The nature of the South Pacific's geography makes finding the right partners for its airlines essential for their survival in international long haul markets – as most are.
The region is characterised by relatively liberal access regimes and by partnerships of varying levels – in New Zealand especially, where Air New Zealand’s international network is dominated by JVs. Virgin Australia has built a ‘virtual alliance’ alongside HNA, Singapore Airlines, Etihad and Delta, with very little of its own metal flying outside Australia. At Qantas Group, international performance has improved markedly following its Emirates partnership, as its operating focus has shifted from Europe toward Asia and North America, with local JVs, and close partnerships with American Airlines and China Eastern continuing to grow and mature.
For all airlines in the region, the China market will define much of the growth over the coming decade. (This report is taken from the Jul/Aug-2016 issue of CAPA's Airline Leader)
CAPA Asia Aviation Summit Day 2: AirAsia X & Spring Airlines discuss opportunities in China
The second day of the CAPA Asia Aviation Summit began with a Q&A featuring AirAsia X CEO Benyamin Ismail and Spring Airlines VP Jonathan Hutt. The Chinese market dominated the conversation, particularly opportunities between China and Southeast Asia for both airlines.
The CAPA Asia Aviation Summit was held on 16-Nov-2016 and 17-Nov-2016, attracting over 300 delegates. The summit also included a gala dinner on 16-Nov-2016 featuring the CAPA Asia Pacific Aviation Awards for Excellence.
The remainder of Day 2 featured three panels: on distribution, ancillaries, and a wrap-up of the market outlook.