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IATA calls for a collaborative approach to boost airport and airline efficiency

17-Oct-2012 9:29 AM

IATA called (16-Oct-2012) upon aviation stakeholders to work together to create greater value for customers across the travel experience while enabling greater efficiency for industry participants. IATA director general and CEO Tony Tyler highlighted three priority areas for cooperation to create a more seamless and more interactive modern travel experience:

  • Simplifying airport processes with 'Fast Travel'. IATA is working with industry stakeholders to implement self-service options with its Fast Travel program. This gives passengers more control over their airport experience in six key processes: check-in, bag check, travel document scanning, boarding, flight re-booking and baggage tracing;
  • Implementing a Checkpoint of the Future (CoF) for passenger security. The CoF project will enable a walk-through security checkpoint experience without stopping, removing items of clothing and liquids, or taking computers out of bags. Key to achieving the goals of CoF is the use of passenger information that is already required by many governments for purposes of customs and immigration. CoF is moving forward in a staged approach, with an initial focus of introducing dedicated known traveller lanes, which can increase efficiency by up to 30%;
  • Developing a 'New Distribution Capability' in line with modern retailing practices, to enable the industry to offer more options to customers and to reach them seamlessly regardless of distribution channel. [more - original PR]