My Account Menu

CAPA Login


Register to trial CAPA Membership!

Expedia suspends sale of American Airlines tickets

4-Jan-2011 2:56 PM

Expedia announced it has suspended the sale of American Airlines tickets from its website and stated the carrier’s new direct marketing strategy is “anti-consumer and anti-choice” (AFP, 03-Jan-2011). Meanwhile, Expedia added that its remains “open to doing business with American Airlines on terms that are satisfactory to Expedia”. American Airlines previously announced on 29-Dec-2010 that it has seen a year-over-year increase in ticket sales since 21-Dec-2010, when it removed its schedules and airfares for American Airlines and American Eagle services from orbitz.com and websites powered by Orbitz, and since 23-Dec-2010, when Expedia began listing American's services and schedules lower in the search display than those of other airlines.