26-Mar-2015 12:55 PM
Datalex says customers are seeking a 'digital era'
Datalex CEO Aidan Brogan speaking at CAPA's Airlines in Transition Conference on 25/26-Mar-2015, stated (25-Mar-2015) airline customers, particularly those under 30, are seeking a "digital era" with relevant information that is immediately available. According to Mr Brogan, it is a misnomer that the younger consumer market "wants everything cheap". Instead, passengers desire a tailored online experience and products that are relevant.