Air France unveils its new economy and premium economy products

Air France unveiled (24-Sep-2013) its new economy and premium economy products which will be followed in 2014 by the airline's new business and first class products. The new products were designed in close collaboration with over 3500 customers and flight attendants. The economy class seat is fully revised and ergonomically-designed with more legroom, new seat cushion, improved headrests and a wider tray table. The seat also features an electric socket and a headphone holder. The premium economy seating will feature improved seat cushions and a multi-position footrest to further enhance the cabin which was launched in 2009. Both classes will receive wide touch screen in-flight entertainment and the airline's in-flight catering has also been upgraded. Products for families and children have also been improved. From summer 2014 Air France will gradually equip its long-haul Boeing 777 fleet with the new seats and in-flight entertainment systems. In Jan-2014 Air France will unveil its new business class product followed by its new first class product in Apr-2014. The new in-flight products are part of the airline's Transform 2015 turnaround programme and will see an investment of over EUR500 million in new products. The plan also includes the training of its employees to provide quality customer service. A total of 19,000 employees will be trained in 2013. [more - original PR]