17-Mar-2006 10:57 AM
Malaysia Airlines and OctopusTravel.com Global Partnership
Analysis
Malaysia Airlines has teamed up with OctopusTravel.com in a global partnership to provide customers hotel, sightseeing and private transfers through the airline's website in fourteen countries around the world.
An agreement to the effect was signed today between Malaysia Airlines and OctopusTravel. Dato' Abdul Rashid Khan, Commercial Director Malaysia Airlines signed on behalf of the airline whilst OctopusTravel was represented by Mr Max Yousaf, its Global Head of Airline Unit.
Under the agreement, Malaysia Airlines will incorporate the OctopusTravel.com technology on its web sites to provide customers various options for tailored travel solutions.
Each website, co-branded and designed according to the requirements of each of Malaysia Airlines' fourteen existing local markets, features customised languages and payment in local currencies.
OctopusTravel products from now on will be available on Malaysia Airlines' websites in Malaysia, UK, Australia and New Zealand. Similar products will be incorporated on the airline's websites for the remaining countries of South Africa, Switzerland, India, Hong Kong, Singapore, Taiwan, Japan, Korea, USA and United Arab Emirates, over the next few months.
OctopusTravel will also provide Malaysia Airlines' customers with dedicated call centres to help them with hotel/ground service booking queries as well as for sales by telephone.
Dato' Rashid Khan, Commercial Director Malaysia Airlines said, "With over 21,000 hotels and 3,300 apartments in 122 countries around the world, OctopusTravel offers a great choice of accommodation at highly competitive rates which is great news for our customers. We look forward to a long and rewarding partnership."
Max Yousaf, Octopus Travel Global Head of Airline Unit, commented: "Airlines recognise that they must be able to deliver to their direct customers, more than just flights. We are delighted that Malaysia Airlines has chosen OctopusTravel as their hotel provider and we look forward to a successful partnership which will bring great benefits to both our businesses as well as providing customers with a one stop shop for all their travel arrangements."
Malaysia Airlines is a CAPA Member. For more information on the Centre for Asia Pacific Aviation's membership service, please click the icon below.
