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26-Aug-2024 10:03 AM

Viva Aerobus EVP and COO: Airlines need SLAs with airports

Viva Aerobus EVP and COO Adrian Torija, speaking at the CAPA Airline Leader Summit Latin America & Caribbean, stated (23-Aug-2024) airlines need service level agreements (SLA) with airports to measure the quality of the whole passenger journey.

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