Garuda Indonesia suspended ticket sales and reservations until 24-Nov-2010 due to a loss of crew rotation data with the change to a new operations system (bisnis.com, 22-Nov-2010/Jakarta Globe, 23-Nov-2010). The carrier stated the suspension has been made to clear the backlog of passengers who have been stranded. Four flights from Jakarta were cancelled on 22-Nov-2010 and 13 flights have been cancelled for 23-Nov-2010 due to the systems issue (The Jakarta Post, 22-Nov-2010). Garuda stated all passengers will be placed on alternative flights and the carrier plans to repay passengers double the price of their fares as compensation. It began experiencing issues with the IT system on 21-Nov-2010, with 737 passengers stranded on the day. Indonesian Air Transportation Minister Herry Bakti Gumay called on the carrier to revert back to its previous IT system. Garuda President and CEO Emirsyah Satar stated the carrier will look into improving back-up systems.
Garuda suspends ticket sales due to IT system failure
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Southeast Asia aviation outlook: passenger growth accelerates, led by Vietnam, Myanmar and Malaysia
Southeast Asia’s aviation market recorded healthy growth in 2016, with passenger traffic expanding faster than the global average across nearly every country in the region. Six of Southeast Asia’s 10 countries had growth in or near the double digits, led by Vietnam and Myanmar. Seven countries had growth equal to, or higher than, in 2015.
Southeast Asia should continue to experience rapid growth in 2017 and beyond. Vietnam and Myanmar will likely again lead the pack in 2017, joined by Malaysia. The Philippines should experience growth of approximately 10% for the third consecutive year, also putting it towards the top of the pack.
However, overcapacity remains a long term concern, pressuring yields and profitability. The average profit margin of the Southeast Asian airline sector significantly lagged the global average in 2016, and this trend will likely continue in 2017.
Southeast Asia Fleet Outlook:
Southeast Asia, along with the Middle East, are the only two regions with as nearly as many aircraft on order as in the active fleet. Southeast Asian airlines currently have nearly 1700 aircraft on order compared to an active fleet of approximately 1800 aircraft.