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1-Oct-2020 1:06 PM

Etihad Airways CEO: COVID-19 will 'almost certainly' produce 'some' impact on business travel

Etihad Airways CEO Tony Douglas, via the company's official Spotify account, stated (28-Sep-2020) he believes more people and employers will "feel more comfortable with people working from home" post COVID-19, though not "quite the profound shift that some spectators suggest". He expects there will also be "sizeable changes" as regards real estate, as companies realise the potential to "downsize" their real estate footprint and avoid paying a premium. Mr Douglas continued by acknowledging that business travel for meetings, such as a three day trip for a three hour meeting, will be impacted by companies' ability to use technology such as Teams and Zoom. He observed there is "nothing better than doing the deal [business] in a very interpersonal way where there's a social aspect", but noted there will "almost certainly" be "some impact on the way in which business travel used to operate".

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