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Air France and KLM agree on UK passenger compensation

19-Oct-2010 12:52 PM

Air France and KLM and the UK Civil Aviation Authority concluded negotiations over compensation for passengers stranded during the volcanic ash cloud crisis in Apr-2010 and May-2010 (Travelmole, 18-Oct-2010). The carriers agreed to refunds for passengers affected by the airspace closures, as well as announcing their intention to comply with other EU passenger regulations.