Jet Airways: Excess Baggage
Terms and Conditions
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Can be purchased online up to 6 hours prior departure
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Online purchase of Excess Baggage is not applicable for Multicity travel
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Standalone flights within India
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Piece concept will be applicable for standalone flights booked for travel within India for tickets purchased effective 15th Jun'18 and travel effective 15th Jul'18.
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Online Excess Baggage for overweight piece is available up to 5 kgs, up to 10 kgs and up to 17 kgs
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Extra piece can be purchased for up to 23 kgs.
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International flights and connecting flights within India
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Online Excess Baggage is available in slabs of 5kgs, 10 kgs, 15kgs, 20kgs & 25 kgs, where piece concept is not applicable
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Weight Concept - The discounted rate is based on the current excess baggage rate applicable at Airport Check-in.
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Piece Concept - The discounted rate is based on the current charge of USD 140 per piece of excess baggage.
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Excess Baggage purchase through our Manage Booking facility is not applicable for flights
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For tickets reissued via our Contact Centre, Excess Baggage can be purchased through the Contact Centre only
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In case the booking is cancelled as per the fare terms, amount for excess baggage purchased online will be refunded in full.
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Guest may cancel his/her booking including excess baggage on jetairways.com, our mobile site, mobile app or through our call centre on IVR up to 2 hours prior to departure for flights within India and up to 3 hours prior to departure for international flights.
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In case of date or time change, the excess baggage purchased will be associated to the new flight.
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Excess baggage purchased online is non-endorsable, non-transferable and not applicable for infant.
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No part or full refund will be permitted at the check-in counter, for baggage weighing lower than the purchased excess baggage limit. i.e. amount for unutilised excess baggage weight cannot be refunded or used on subsequent flights.
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Refund on excess baggage purchased will be applicable:
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If the guest chooses to cancel the flight booking or
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If Jet Airways cancels the flight.
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The total baggage weight including free baggage allowance and the excess baggage purchased must not exceed 32 kgs per piece.
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Purchase of excess baggage online is applicable for guests holding a valid e-ticket having ticket number commencing with 589 series.
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Purchase of excess baggage online is not permitted for codeshare and interline flights.
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In case of 'No Show', excess baggage purchased online will not be refunded.
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Excess baggage purchased must be utilised by the guest for the flight booked and for checked-in baggage only.
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Excess baggage facility cannot be used for transportation of any type of cargo.
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Excess Baggage online cannot be purchased multiple times for a given sector
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Purchase of Excess Baggage online using our Manage Booking feature will be unavailable under the below mentioned scenarios:
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For guests planning to purchase additional Excess Baggage beyond the weight/piece(s) that were already purchased at the time of booking their ticket.
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For one or more of multiple guests booked on the same PNR, but who have not purchased excess baggage at the time of booking their ticket.
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For guests holding return tickets and having purchased Excess Baggage for only one sector of the entire journey.
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Payload factor and Extra ordinary circumstances and Force Majeure events also will be applicable
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General Terms and Conditions as specified in the ticket and on our website applicable to the tickets also will be applicable to these Terms and Conditions.