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ACI Europe Assembly report Part 1 – definitely not ‘business as usual’

The economic portents were not good as delegates congregated for the 22nd ACI Europe General Assembly, Congress and Exhibition in Madrid on 20-Jun-2012 but the organisers neatly sidestepped what could have led to a depressing Congress by largely focusing instead on measures to keep the passenger happy and on improving airport-airline relations. Some of the issues raised are reported here.

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