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SITA’s wireless mobile common use check-in stations to improve passenger flows at New York’s JFK

Analysis

SITA, the world's leading IT solutions provider to airports, today announced that it will provide wireless, mobile check-in work stations to further improve passenger flows at John F. Kennedy (JFK) International Airport's Terminal 4.

The work stations using SITA's Common Use Terminal Equipment (CUTE) will allow passengers to check-in for any flight on any of the 50 airlines that operate from Terminal 4, and will expedite processing for the 6.5 million passengers that pass through the terminal each year.

SITA is expanding upon the improved passenger experience offered at Terminal 4 by providing the latest state-of-the-art wireless technology. Passengers will have the convenience of checking in for a flight anywhere there is a CUTE check-in station throughout the terminal.

The mobile check-in desks can be moved to any location within the terminal, wherever an increased number of passengers need to be checked in. The airlines can more efficiently direct and manage passenger flows, as well as handle specific flights or events that bring peaks of additional passengers. Benefits include shorter lines for incoming passengers.

"We pride ourselves on being the most passenger-friendly and efficient terminal at JFK, and with traffic expected to grow significantly again in 2006 we welcome technology advances that facilitate passenger processes," said Janice Holden, vice president of Marketing and Business Development for JFK IAT, LLC, a consortium which manages Terminal 4 and combines the resources of Schiphol USA LLC, LCOR inc., and Lehman Brothers.

SITA is a CAPA Member. For more information on the Centre for Asia Pacific Aviation's membership service, please click the icon below.

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