- Operating Airports
- Geneva Airport
Dubai International Airport
Singapore Changi Airport
London Heathrow Airport
Karachi Quaid-E-Azam International Airport
Islamabad Benazir Bhutto Intl Airport
Sydney Kingsford Smith Airport
Melbourne Tullamarine Airport
Dnata is the largest supplier of air travel services in the Middle East, with services also located internationally. Dnata is made up of three foundational divisions, Travel Services, Cargo and Ground Handling. Within these divisions are many specialist brands and business systems, including online booking and cargo websites. Dnata’s ground handling division operates at 20 airports in nine countries worldwide.
Dnata’s international operations now handle as many aircraft turns and as much cargo volume as Dnata's ground handling division in Dubai. This is a significant milestone since their first foray overseas into Pakistan in 1993, which saw the establishment of Gerry’s Dnata in Pakistan. This was followed by Dnata Inc. in the Philippines in 1998 and later in 2004 with Singapore-based ground handling company; CIAS. In 2007, Dnata acquired Jet Aviation, which has since been re-named Dnata Switzerland, and successfully formed joint ventures in Australia, (Toll Dnata Airport Services), and China, (Xian Airport). In Jan-2010, Dnata completed one of the most significant transactions in the industry since the global financial crisis with the acquisition of Plane Handling that saw it enter the UK market at Manchester Airport and London Heathrow. In Mar-2010, Dnata followed up the UK entry by commencing ground handling services at Erbil International Airport in Iraq.
Airports serviced by Dnata
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Emirates chairman and CEO Sheikh Ahmed bin Saeed Al Maktoum has described the global business environment as “challenging”, as the Emirates Group reported a profit of AED2.2 billion (USD600 million) for the six months to 30-Sep-2013. The profit result was up only 4% on the same period in 2012, while group revenue rose 13%. The Emirates Group described the result as a “robust performance” and a reflection of its “steady focus on its long-term vision and business growth”.
Sheikh Ahmed struck an unusually cautious tone for Emirates, despite returning a profit most airlines would only dream of. While Group revenue rose to AED42.3 billion (USD11.5 billion), the carrier’s mainline Emirates passenger airline business saw its bottom line results improved only 2%, to a net profit position of AED1.7 billion (USD475 million). The results show “steady demand for our products and services” according to Sheik Ahmed, and capacity and route growth “continue to match and meet passenger demand”.
Fresh from a rebranding and corporate repositioning conducted earlier this year, dnata embarked on another round of international acquisitions in late 2011. The flight services group is pursuing a strategy of growth through acquisitions, the latest of which will further broaden its already considerable international reach.
In mid-December, the company announced the purchase of a 50% interest in Wings Inflight Services, a South African-based in-flight catering services provider with operations in Johannesburg and Cape Town. The remaining 50% in the company remains in the hands of Mentor Africa Limited and company management. The deal was finalised in mid Dec-2011.
Emirates has overcome a challenging final quarter, which included political instability in its home region and skyrocketing oil prices, to post a record profit for FY2010-11. The Dubai-based airline group turned a net profit of AED5.9 billion (USD1.6 billion) for the year ended 31-Mar-2011, extending its incredible profit streak to 23 years. Group revenue surged 26% in FY2010-11 to AED 57.4 billion.
Despite the impact of the global recession and Dubai’s various setbacks, Dubai Airports CEO, Paul Griffiths, stated Dubai International Airport (DIA) is on track to reach 40.6 million passengers in 2009, assisted by the growth of Emirates, the commencement of the peak tourist season and major international events in the emirate.
On 01-Jul-2009, the Government of India announced that the introduction of the new ground handling policy would be delayed yet again for another six months. The announcement took place on the very day that the new policy was due to come into effect. Given that the ground handling activity at metro airports in India involves tens of thousands of employees and involves capital equipment valued at millions of dollars, the lack of certainty with respect to planning horizons has been a challenging issue for airports, airlines and ground handlers alike.
Emirates’ financial result for the full year 2008/09 – a net profit of approximately USD268 million - stands out among a host of negative reports from airlines across the world and the increasingly stiff competition in the Middle East. It is greatly reduced from the previous year’s record profit of USD1.45 billion, but, in the two worlds of 2008/09 – from soaring fuel prices to slumping demand – this was no mean performance.
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