My Account Menu

CAPA Login

Register to trial CAPA Membership!

EU to extend holiday package travel protection

27-Nov-2009 9:40 AM

European Commission released (26-Nov-2009) a paper for consultation on consumer protection for holiday packages. The EC is consulting on extending the basic cover provided by EU’s 1990 Package Travel Directive – on information, liability for sub-standard services and protection for insolvency - to the next generation of ‘dynamic packages’ where consumers make up their own packages, often online, through one website or different partner websites. Following recent airline bankruptcies, the paper also considers extending basic insolvency protection for consumers beyond package and dynamic packages across the board, including for stand alone airline tickets. [more]