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JAL: New Year Greetings from the President

Direct News Source

01-Jan-2013 I wish to extend my heartfelt greetings for the New Year.

First of all, I would like to sincerely thank everyone for your kind understanding and support to JAL, which made it possible for us to relist on the stock exchange last year and to stand again at the starting line to embark on a new journey as a private company.

We will continue pressing forward this year to improve our products and services in an effort to become our customers' most preferred and favored airline in the world. From January, our international fleet of 777-300ER aircraft, refitted with much-awaited new seats will operate on European and North American routes. The seats are designed to provide the ultimate comfort to passengers in every class. Simultaneously, our inflight meal service will evolve dramatically. We will be opening "a restaurant in the sky" on flights from Tokyo to Europe, North America and Southeast Asia, offering passengers delicious meals and relaxing moments that will surely surpass conventional inflight meal services. To express our gratitude to customers for choosing JAL, we will do our utmost in providing the highest quality of human service, and to deliver a refreshing passenger experience each time you travel with us.

JAL will add another destination to our list of Boeing 787 Dreamliner routes when we launch a nonstop Narita-Helsinki service with it in February. This service is bound to improve access to and from northern, central and eastern Europe, and it is in such ways that we will expand our network to increase customers' convenience.

Financially, the JAL Group will strive to maximize revenue and minimize expenses to maintain a lean and strong business structure, so that we can achieve our financial targets in an ever-changing operating environment, anchored firmly on the premise of ensuring flight safety - the basis of the JAL Group and our social responsibility, as we aim to become the leading company of safety in the transport sector.

Every employee at the JAL Group staff members and management alike, will continue to work collectively this year to deliver unparalleled service to customers, increase corporate value, and contribute to the betterment of society on the basis of safe operations. We would appreciate your continued support and future patronage.

Best wishes for a wonderful and prosperous New Year.