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Yes, Virginia, there must be a Santa Claus! New DoT consumer rule limits airline tarmac delays

22-Dec-2009

Proving that it really does not need new passenger protection legislation promulgated by Congress after all, the US Department of Transportation granted passengers a long-awaited wish in the form new rules barring the practice of imprisoning passengers in a human mailing tube for extended periods of delays. [3425 words]

Unlock the following content in this report:

Subheadings:

  • The DOT rule
  • Passenger satisfaction still low
  • Investors Don’t Like Delays
  • Notification of Flight Delays
  • Failure to Act
  • Industry Stance
  • Solutions
  • Biggest bang for the buck
  • Following Others
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